Terms of Service
Relatyv LLC
Effective Date: November 19, 2024
SMS Messaging Terms & Compliance
Program Description
This messaging program sends account related and service related text messages to users and clients of Relatyv LLC (โRelatyv,โ โwe,โ โus,โ or โourโ) who have explicitly opted in to receive SMS notifications.
You may receive messages when you:
- Request information, a demo, or support through our website at https://relatyv.com/ or related forms
- Sign up for services, onboarding, training, or implementation support
- Ask to receive updates, reminders, or alerts related to your account or your use of Relatyv
Messages may include:
- Service updates, onboarding and implementation messages
- Appointment or meeting confirmations and reminders
- Account notifications and important service alerts
- Support communications and follow up messages
- Occasional informational or promotional content, where permitted
Opt in is collected through web forms, scheduling or contact forms, and other channels where you explicitly provide your phone number and agree to receive SMS messages from Relatyv.
Cancellation Instructions
You can cancel the SMS service at any time.
- To stop receiving text messages, reply โSTOPโ to any SMS you receive from us.
- After you send โSTOP,โ we will send you a final confirmation message to confirm that you have been unsubscribed.
- After confirmation, you will no longer receive SMS messages from us, unless you opt in again.
If you wish to rejoin our SMS program in the future, you can opt in again through our website forms or other subscription methods and we will resume sending SMS messages to you.
Support Information
If you are experiencing issues with the messaging program, you can:
- Reply with the keyword โHELPโ to any message for basic instructions, or
- Contact us directly at [email protected] for additional assistance
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.
Message & Data Rates
Message and data rates may apply for any messages sent to you from us and any messages you send to us.
- Message frequency may vary based on your interaction with our services, your account activity, and your communication preferences.
- For questions about your text or data plan, please contact your wireless provider.
Supported Carriers
Our SMS program is intended to work with all major United States wireless carriers and most regional carriers. Availability may vary by carrier and location.
Age Restriction
You must be 18 years or older to participate in our SMS program and to use our services where age of majority applies.
Privacy Policy
For information on how we collect, use, and protect your data, including SMS related data, please refer to our Privacy Policy available on https://relatyv.com/.
As noted there, text messaging originator opt in data and consent will not be shared with any third parties.
General Terms of Service
This website (the โSiteโ) is owned and operated by Relatyv LLC (โRelatyv,โ โCOMPANY,โ โwe,โ or โusโ). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with:
- These Terms of Service
- Our Privacy Policy
- Any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Relatyv
Accessing or using the Site in any manner, whether automated or otherwise, constitutes your agreement to these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. When we make changes, we will post the revised Terms of Service on this Site. By continuing to use the Site after we post any such changes, you accept the Terms of Service as modified.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site are the property of Relatyv LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, internal, or business related use as permitted by us.
You may not use the Site or the materials available on the Site in a way that infringes our rights or that has not been authorized by us.
Unless explicitly authorized in writing, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and print one copy of individual pages for your personal, non commercial use, provided that you keep intact all copyright and other proprietary notices.
Your License to Us
If you post or submit any material to us through the Site or related channels (for example, comments, feedback, or other content), you represent that:
- You own the material, or
- You have the necessary rights and permissions to submit it
You grant us a royalty free, perpetual, irrevocable, non exclusive, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such material, in whole or in part, in any media now known or later developed, for the purposes of operating, improving, and promoting our services.
Disclaimers
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. These links are provided for convenience only.
- Our linking to such third party sites does not imply an endorsement or sponsorship of those sites or the information, products, or services offered on or through them.
- We are not responsible for the content, accuracy, or opinions expressed in such sites.
The information, products, and services offered on or through the Site are provided โas isโ and without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
You agree at all times to indemnify and hold harmless Relatyv LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to:
- Your use of the Site or services
- Your breach of any obligation, warranty, or representation under these Terms of Service
Online Commerce
The Site may allow you to request, subscribe to, or purchase products and services from Relatyv or from third party vendors.
- We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of products and services provided by third parties.
- If you purchase or engage services from a third party linked through the Site, your relationship is solely between you and that vendor.
Any information obtained during your visit to a third party site, including payment information, is subject to the privacy and data practices of that third party. We recommend that you review the vendorโs terms and privacy policy before completing a transaction.
Registration & Passwords
To access certain features of the Site or services, you may be required to register and create an account.
You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your information so it remains accurate and complete
- Keep your login credentials confidential
- Be responsible for all activities that occur under your account
If you suspect any unauthorized use of your account or a security breach, notify us promptly at [email protected]. We are not liable for any loss or damage arising from your failure to protect your account credentials.
Termination
We reserve the right to terminate or suspend your access to the Site or services, without notice, if we determine that you have:
- Violated these Terms of Service, or
- Engaged in conduct that we consider inappropriate, unlawful, or harmful
Upon termination, you must cease all use of the Site and any content obtained from it.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.
Any dispute arising under or relating to these Terms, the Site, or the services shall be resolved through a forum permitted under applicable law in the State of Arizona.
Changes to Terms of Service
We may update these Terms of Service from time to time. The most recent version will always be available on our website along with the effective date.
Your continued use of the Site or services after any changes are posted means that you accept the updated Terms of Service.
Contact Us
For any questions regarding these Terms of Service, please contact:
Relatyv LLC
19/11 East Olive Court
Gilbert, Arizona
๐ง Email: [email protected]
๐ Website: https://relatyv.com
By using our website and services, you agree to these Terms of Service.
