Privacy Policy

Relatyv LLC
Effective Date: December 23, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Relatyv LLC (“Relatyv,” “we,” “us,” or “our”) does not share, sell, rent, or disclose text messaging originator opt-in data or consent information with any third parties for marketing, promotional, or unrelated purposes.

This includes, but is not limited to, phone numbers, opt-in records, timestamps, and consent logs.

All SMS opt-in data is kept strictly confidential and is used solely for communications directly related to the services we provide. Text messaging originator opt-in data and consent are never shared with third parties.

1. Information We Collect

We collect personal and non-personal information when you visit our website (https://relatyv.com), submit forms, communicate with us, or use our services.

Personal Information may include:

First and last name
Email address
Phone number
City, state, and country
Information you voluntarily provide through forms or communications
Communication history with Relatyv (email, SMS, calls, and form submissions)
SMS opt-in and opt-out records, including time-stamped consent

Non-Personal / Technical Information may include:

Website usage data (pages visited, time on page, interactions)
IP address and approximate location (city-level)
Browser type, device type, and operating system
Cookies, pixels, and similar technologies used for analytics, performance monitoring, and advertising measurement

Information is collected directly from you or automatically through standard website technologies and analytics tools used internally to operate and improve our website and services.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our website and services
Respond to inquiries and form submissions
Communicate with you regarding services, appointments, support, and updates
Send service-related notifications and operational messages
Send marketing communications where permitted by law and based on your consent
Monitor website performance and usage trends
Improve user experience, content, and advertising effectiveness
Maintain records of communication preferences and regulatory consent
Protect our website, users, and systems from fraud or misuse

We process personal information only for purposes that are directly related to our services and consistent with this Privacy Policy.

3. SMS Messaging & Compliance

By providing your mobile number and explicitly opting in through our website forms, you consent to receive SMS messages from Relatyv related to:

Service and appointment-related notifications
Support and follow-up communications
Operational or account-related messages
Promotional or informational messages, only where separately consented

Key SMS Compliance Information:

Opt-in Required: SMS messages are sent only after explicit consent is provided.
Consent Records: Opt-in and opt-out events are securely logged.
Opt-out: You may unsubscribe at any time by replying STOP to any message.
Help: Reply HELP for assistance or contact us using the details below.
Message Frequency: Message frequency may vary.
Rates: Message and data rates may apply per your mobile carrier plan.

Text messaging originator opt-in data and consent are never shared with third parties.

We comply with applicable messaging regulations, including the Telephone Consumer Protection Act (TCPA).

4. Data Handling & Internal Processing

Relatyv does not sell, rent, or trade personal information.

Certain technical and operational functions of our website and services rely on internal processing tools (such as hosting, analytics, tag management, and advertising measurement technologies) that operate under our direction and are used solely to support our business operations.

These tools are used to:

Host and operate our website
Measure website performance and usage
Manage scripts, tags, and analytics
Improve advertising effectiveness

At no time is SMS opt-in data or consent shared, transferred, or made available to third parties.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

Secure systems and encrypted connections where appropriate
Access controls and role-based permissions
Reputable infrastructure and hosting environments
Internal procedures to safeguard data

No system can guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Understand website usage
Improve performance and functionality
Remember user preferences
Measure marketing and advertising effectiveness

You may control cookies through your browser settings. Disabling cookies may affect certain site features.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

Access or update your personal information
Request deletion of personal data
Withdraw consent for marketing communications

You may:

Opt out of SMS by replying STOP
Opt out of marketing emails using the unsubscribe link
Contact us directly with questions or requests

We may verify your identity before processing certain requests.

8. Third-Party Websites

Our website may contain links to external websites. Relatyv is not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the effective date will be updated. Continued use of our website or services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Relatyv LLC
Gilbert, Arizona

📧 Email: [email protected]
🌐 Website: https://relatyv.com